Area News

Minerals Local Plan - Consultation Latest

Written by The Editor on .

You may not have realised it, but West Sussex County Council and the South Downs National Park Authority are working in partnership to prepare a new Joint Minerals Local Plan for West Sussex.  This will replace the existing Minerals Local Plan (2003). The Council is now consulting on the content of the Draft Plan for a nine week period which will end on Friday 17 June 2016.  You will find attached below a letter providing further details of the consultation and how you can comment.  
 
The documents can be viewed at West Sussex libraries and County, District or Borough Council offices, including the South Downs National Park office in Midhurst. You can also view the consultation documents, the draft Plan and information on how to respond online at www.westsussex.gov.uk/mwdf.

Mineral Plan Consultation Letter

 

2015 Elections

Written by The Editor on .

There may be no need to vote for Cocking Parish Councillors on 7th May, but two other elections take place on that day.  As long as you are registered to vote, you can exercise your democratic rights and place your crosses on the ballot papers by visiting Cocking Village Hall between 7 am and 10 pm.

Click on any of the candidates names below to view the associated web pages we found by searching on the Web.

The General Election - Election of an MP for the Chichester Constituency
Candidates (in alphabetical order)

Andrew Emerson (Patria)
Mark Farwell (Labour)
Andrew Moncrieff (UKIP)
Jasper Richmond (Green)
Andrew Smith (Liberal Democrat)
Andrew Tyrie (Conservative)

District Council Election - Election of a District Councillor for Stedham Ward (Chichester DC)
Candidates (in alphabetical order)

John Cherry (Independent)
Caroline Neville (Conservative)

Cocking to get More Gs

Written by The Editor on .

Hill Barn MastUsers of mobile phones in Cocking will be aware that the service provided by EE (formerly Orange) is only a 2G one.  That means that it is fine for telephone calls (when it's working), but not useful for Internet browsing or other more challenging uses such as streaming video.

It seems that all this is due to change following a planning application that EE lodged last March which has just been approved.  As a result, the commpany will be making a major upgrade to the equipment linked to the mast adjacent to Hillbarn Farm, overlooking the village.  That upgrade will enable EE to offer 3G and 4G services in the area.

In its application EE states that "The existing installation provides 2G coverage for EE in the local area, as well as forming part of their wider linked network. The proposed equipment upgrade would enhance the operational effectiveness of the site and would introduce new 3G and 4G services to the EE network, along with 3G services for
H3G.

In addition to enhanced voice and texts services, this will allow customers to use ultra-fast speeds when browsing the internet, streaming videos, or sending emails wherever they are. By providing a  "virtual office environment" there are significant potential benefits in terms of reduced commuting; which is helpful in supporting the sustainable development agenda. It also means faster downloads on the go.  It has been possible to introduce these services through a minor equipment upgrade at an existing site rather than through the introduction of additional base stations in the locality."

It remains to be seen when the work will take place and how much interruption, if any, there will be to the existing service.

From Your Own Correspondent

Written by The Editor on .

Here your Editor is publishing a new email thread opened up with Orange, picking up from an earlier one between our new Parish Council Clerk, Greg Burt and 'Customer Relations' at the Company.  Of course there is no guarantee that there will be a reply, especially as they now realise that whatever they say will be published.  However if there is a lack of response, it will also tell a (sorry) story.

Please Note: Editorial comments are highlighted and the newest email in the thread will always be the one at the top of this article.  If the correspondence becomes protracted, older emails will be archived as links.


From: Nick Birch <my email addressThis email address is being protected from spambots. You need JavaScript enabled to view it.;
Subject: Cocking Signal Loss - Attn: XXX XXX and / or XXX XXX
Date: 22 October 2014 11:12:02 BST
To: This email address is being protected from spambots. You need JavaScript enabled to view it.

Dear Orange Customer Relations,

Sadly you have not been able to reply to my recent email yet, but I thought I would keep you informed of the latest developments in the village in relation to the 10 week absence of an Orange mobile phone signal, even if my emails become a monologue.

BBC South Today re-visited Cocking this morning, calling first on early riser, local farmer and Parish Council Chair, Richard Marks before conducting a ‘vox pop’ on the green by our children’s playground.  Luckily it was a pleasant sunny morning and the footage should therefore be good.  This gave local residents and customers such as myself the opportunity, once again, to air their dissatisfaction not only with the longstanding lack of signal, but also by the singular lack of clear communication between Orange / EE and its users.

Please remember that my invitation to you to communicate to your customers via the village website - cocking.org - remains open.  I do hope you take advantage of that opportunity soon as you silence is becoming deafening.

Regards

Nick Birch
Editor
cocking.org

BBC at Cocking Again

 

 

 

 

 

 

 

 

 

 


From: Nick Birch <my email address>
Subject: Attention: XXXXX XXXXXXX
Date: 20 October 2014 13:27:12 BST
Cc: Burt Greg <cocking parish council's email address>
To: <orange customer relations' email address>

Dear XXXXX,

I have seen your email to Greg Burt, the Cocking Parish Council Clerk, about the 10 week lack of a mobile signal from the mast overlooking our village.

Frankly at this stage your reply is entirely inadequate and in fact it didn’t make any sense technically.  Your suggestion that customers dial 150 is also ridiculous.  Many have done so and are irate at the time that has wasted to no effect.

I am about to post your email on the village website along with a report of the second round of BBC Radio Sussex interviews about your service that was aired this morning.  We have also been featured on BBC TV South Today and you will no doubt continue to receive adverse publicity from many quarters  (e.g. BBC’s Watchdog who did a piece last week on 16th October) as apparently this sort of problem is common.

Your failure to field anyone on BBC Sussex this morning was emphasised by their presenter, but it came as no surprise I am afraid.

If you want to discuss this with me or can find anyone who really knows what is going on you can do so on my landline 01730 XXXXXX.

Regards

Nick Birch
cocking.org


From: <orange customer relations' email address>
Date: 20 October 2014 11:16
Subject: Re: Re: <no subject>
To: Cocking Parish Council <cocking parish council's email address>
Good morning Mr Burt

Re: postcode GU29 XXX

As discussed please ask your parishioners to call our Customer Services on 0845 41250000 or if they are in an area with signal, 150 free from their mobile phone. We can then get a clearer picture of what is happening and get our engineers on the case as soon as possible.

Kind regards

XXXXXXX XXXXXX
Customer Relations

Yes, Orange are actually saying that after 10 weeks, they really ought to find out what is happening and get their engineers on the case as soon as possible. How reassuring that is!

If you have a contract with Orange by all means contact them if you have a spare hour on your hands.  Take the opportunity of letting them know what you think of their customer service and arrange a rebate of rental while you are on the line.

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